An Analysis of Online Information on the Community Social Service Investment Project : Focusing on Public and Service Provider Online Platforms

Abstract

This study analyzed online platforms—websites and social networking services (SNS) operated by service providers, the central government, and local governments—to assess whether sufficient information is provided online to users in the community social service investment project, a representative social service voucher program. Several suggestions were made for improving information accessibility at the service provider level and at the policy level.