Health Impact Assessment on Digital-based, Non-contact Healthcare Service

Abstract

The purpose of this study was to investigate personal factors associated with digital-based, non-contact healthcare services. This study’s methods included umbrella reviews of literature, big data analysis, on-line surveys of users aged 19-69 and focus group interviews with providers. We investigated the gray-zone literature related to effective provision of digital-based, non- contact healthcare services in the United State, the United Kingdom, and South Korea. The Korean Ministry of Health and Welfare launched a certifying system in 2022 for non-medical healthcare services. and accredited 12 institutions. It included non-medical health care with digital and mobile services provided by non-medical institutions. Our on-line survey revealed not much difference of effectiveness in the patterns of non-contact services. In antismoking and weight control services, mixture of automated program and mobile service were more likely effective than other mixture of delivery mode. Healthcare service should be provided with caution for reliability of the system, protection of vulnerable groups, and technology capabilities.