Analyzing the Organizational Structure and Workforce Management in Korean Metropolitan Welfare Administration: Challenges, Limitations, and Policy Directions

Abstract

This study aims to analyze the organizational structure and workforce management of welfare administration in Korean metropolitan governments and explore policy implications for enhancing their autonomy and accountability. This study begins with highlighting key institutional issues. Second, we conduct a cross-sectional and time-series analysis of the budget, organizational structure, and workforce management in Korean metropolitan governments. Third, we qualitatively analyze data from interviews with metropolitan government officials to explore key issues in organizational structure and workforce management. Fourth, an empirical survey of public officials at both metropolitan and local government levels provides further insight into the state of welfare administration. Based on these findings, this study proposes three key strategies for improving metropolitan welfare administration.