공공부문 u-Health 서비스 효과성 분석

제목
공공부문 u-Health 서비스 효과성 분석
Evaluation the Effectiveness of u-Health Service in Public Area
저자

이재국; 류시원; 송태민

키워드
u-Health service; Evaluation; Service quality; Public health; Structural equation modeling (SEM)
발행연도
2011-06-30
발행기관
한국보건정보통계학회
Series
한국보건정보통계학회지(Journal of The Korea Society of Health Informations and Statistics), vol. 36, no. 1, pp. 123 - 136
Journal Title
한국보건정보통계학회지(Journal of The Korea Society of Health Informations and Statistics)
초록
Objectives: This study was to evaluate the effectiveness of u-Health service in public area based on an extended technology acceptance model (TAM), and test the acceptance behavior of the u-Health service.
Methods: Data were surveyed from the experienced of u-Health service for three months (7.1~9.30, 2010) in Seocho city, Seoul, Korea. We measured personal innovativeness, subjective norm, output quality, and perceived playfulness with likert-scale multiple items, perceived usefulness, perceived ease of use, attitude toward use, and the behavioral intention as mediator variables; and actual use and u-Health loyalty were used as dependent variables.
Results: The results were as follows; Service quality of u-Health in public area was the significant key factor to the usefulness, the ease of use. Most of the hypotheses from the original model of TAM were supported. Behavioral intention significantly affected actual and continuing use of u-Health service. TAM variables mediated between independent variables and dependent variables.
Conclusions: We evaluated u-Health services for public health management by survey data from the users. The quality of u-Health service was significantly effective by controlling the other influencing factors. Results will be useful for decision making about u-Health service in public area.
ISSN
2287-3708
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